Claims Manager.

Talk to Katy Matthews
+44 (0) 2380 983048
((BST: 8:00 - 18:00 (Mon/Thurs) 8:00 - 16:00 (Fri)))

Share this Job




Marine, Shipping & Maritime




Please call for more information.



Contract Type


Consortio is partnered with a globally renowned P&I insurance company, boasting a team of over 200 professionals worldwide. Headquartered in London, with offices spanning the globe, we are seeking a dynamic individual to join our esteemed team as a Claims Manager. As the leader of the claims team under the Syndicate Manager, you will oversee the performance of claims handling, staff development, management, and motivation.

Key Responsibilities:

  • Allocate, monitor, and supervise claims work to ensure adherence to service levels, company procedures, objectives, and ethos.
  • Process major claims following company operating procedures.Provide updates to the Claims Director for Cyprus and the Syndicate Head of Claims regarding significant developments and team-related matters like training needs and motivation.
  • Lead the claims team in Cyprus and provide guidance to claims handlers as necessary.
  • Facilitate effective communication of claims handling issues within the team.
  • Maintain accurate claims files, including filing, claims reserves, and overall claims management.
  • Conduct annual appraisals of Claims Syndicate Executives, Assistants, and Associates.
  • Be available to handle Member issues outside of office hours.

Person Specification:

  • Experience in handling complex P&I and FD&D claims, preferably from a P&I club, insurer, law firm, or shipowner.
  • Demonstrated management experience.
  • Excellent communication skills in English. Greek is also an advantage. 

What You Will Get:

  • Join a collaborative, supportive, and friendly working environment with opportunities for career growth.
  • Enjoy a rewarding career with a competitive hybrid working policy for better work-life balance.
  • Benefit from a clear and transparent career pathway with support for skills enhancement and development opportunities.
  • Access free educational resources, including the Protection & Indemnity Qualification offered by the International Group of P&I Clubs.
  • Receive an attractive benefits package including private healthcare, generous employer contributions to the pension fund, health subsidies, and comprehensive wellbeing programs throughout the year to support mental and physical health.

You may also be interested in...

The Technical Fleet Manager is responsible for the strategic and operational oversight of the technical department covering the Tanker department. This role involves ensuring that all technical activities are meticulously planned, organized, and executed with safeguards against i...
Salary: Competitive Sector: Shipping & Maritime, Ship Management Contract Type: Permanent Town/City: Limassol
The Crewing Fleet Manager will play a pivotal role in ensuring the smooth and efficient operations of the crewing department spanning 50 vessels. Responsibilities include planning and organizing activities, implementing and maintaining the Company’s Management System, monitoring ...
Salary: Competitive Sector: Shipping & Maritime, Ship Management Contract Type: Permanent Town/City: Limassol
Consortio have partnered with an internationally recognized shipping company based in Cyprus. They have 40 years’ experience in the shipping business and are currently expanding. They offer many different services within the shipping and maritime sector and are extremely focused ...
Salary: Competitive Sector: Shipping & Maritime, Marine Contract Type: Permanent Town/City: Cyprus
In this pivotal role, you'll wield significant influence, ensuring the utmost safety, reliability, and efficiency of up to 5 Tanker vessels. Your expertise will be instrumental in shaping daily operations and guiding strategic decisions, all while enjoying the breathtaking v...
Salary: Competitive Sector: Shipping & Maritime Contract Type: Permanent Town/City: Limassol
The Crewing Superintendent for Cruise Ship meticulously reviews and monitors vessel manning to ensure compliance with safety regulations. They oversee seafarer training and qualification adherence to industry standards. Additionally, they coordinate medical examinations for crew ...
Salary: £38,000 to £48,000 Per Annum Sector: Shipping & Maritime, Cruise, Superyacht and Crewing Contract Type: Permanent Town/City: Limassol