Customer Service Representative

Talk to Michael Stacey
Contact Michael Stacey the consultant managing this role.
+44 (0) 2380 987133
(BST: 8:00 - 18:00 (Mon/Thurs) 8:00 - 16:00 (Fri))

Share this Job

Reference

MS667

Sector

Ship Management , Shipping & Maritime

Salary

Competitive

Town/City

Germany

Contract Type

Permanent

 

Our client is a ship owner based in Hamburg and has grown to become one of the largest feeder carriers in the world with their vessels travelling through all major ports.  As an independent carrier they provide transportation services to container ship operators and not to proprietary cargo interests or the general public. They have been very successful over the years, and as a result are looking to enhance their ability to continue to provide excellent customer service. With expansion set to continue they require a Customer Service Representative to for their office in Hamburg.
 

The successful candidate will be expected to complete tasks such as ensuring bookings and load lists are completed within deadlines. Other duties will involve coordinating with other with teams within operations to ensure that information has been accurately recorded on to the internal system.


Successful candidates will have:
 

  • Comfortable with working 40 hours a week.
     
  • Happy to work in a team.Be I.T literate.
     
  • Have excellent communication skills verbally and in writing in English.
     
  • Ability to also communicate well in German would be advantageous.


The chosen applicant will be rewarded with a competitive package. You will also be given the opportunity to join a fast-paced forward-thinking ship owner who will invest in your future. 
 

You may also be interested in...

This role as a Technical Sales Engineer combines technical understanding with commercial responsibility. You will be working closely with customers and internal teams to deliver engineered solutions, spare parts, and services to a well-established client base.
Salary: Competitive Sector: Shipping & Maritime, Marine Contract Type: Permanent Town/City: United Kingdom
Our client is seeking a Marine Subject Matter Expert – AI Governance to support the oversight and quality assurance of AI-enabled systems used across the business. This role sits at the intersection of marine expertise and emerging technology, providing assurance that automated o...
Salary: Competitive Sector: Shipping & Maritime Contract Type: Permanent Town/City: London
At Consortio RG, we are excited to announce our partnership with a trading firm that has outlined an incredible set of development plans for 2026. As an established player within the bunker industry, our client has experienced enormous success in recent years owing to its forward...
Salary: £90,000 Per Annum Sector: Shipping & Maritime, Shipping Commercial, Trading Contract Type: Permanent Town/City: London, UK
We are seeking a Senior Electrical Engineer to join a specialist organisation within the marine engineering and consultancy sector, supporting the design, integration, and technical development of marine systems and equipment. Essential qualifications and experience: Eng...
Salary: Competitive Sector: Shipping & Maritime, Marine Contract Type: Permanent Town/City: United Kingdom
We are seeking a Design Engineer (Mechanical / Electrical) to join a specialist organisation within the marine engineering and consultancy sector, supporting the design and development of marine assets and technical systems. Essential qualifications and experience: Degre...
Salary: Competitive Sector: Shipping & Maritime, Marine Contract Type: Permanent Town/City: United Kingdom