Customer Service Representative

Talk to Michael Stacey
Contact Michael Stacey the consultant managing this role.
+44 (0) 2380 987133
(BST: 8:00 - 18:00 (Mon/Thurs) 8:00 - 16:00 (Fri))

Share this Job

Reference

MS667

Sector

Ship Management , Shipping & Maritime

Salary

Competitive

Town/City

Germany

Contract Type

Permanent

 

Our client is a ship owner based in Hamburg and has grown to become one of the largest feeder carriers in the world with their vessels travelling through all major ports.  As an independent carrier they provide transportation services to container ship operators and not to proprietary cargo interests or the general public. They have been very successful over the years, and as a result are looking to enhance their ability to continue to provide excellent customer service. With expansion set to continue they require a Customer Service Representative to for their office in Hamburg.
 

The successful candidate will be expected to complete tasks such as ensuring bookings and load lists are completed within deadlines. Other duties will involve coordinating with other with teams within operations to ensure that information has been accurately recorded on to the internal system.


Successful candidates will have:
 

  • Comfortable with working 40 hours a week.
     
  • Happy to work in a team.Be I.T literate.
     
  • Have excellent communication skills verbally and in writing in English.
     
  • Ability to also communicate well in German would be advantageous.


The chosen applicant will be rewarded with a competitive package. You will also be given the opportunity to join a fast-paced forward-thinking ship owner who will invest in your future. 
 

You may also be interested in...

The role is for a Ship Manager, and you will be responsible for the preparation of repair and maintenance specifications and detailed planning to ensure budgetary requirements are accurately forecast. You will have management responsibilities of ship staff to ensure safety and pe...
Salary: Competitive Sector: Shipping & Maritime Contract Type: Permanent Town/City: Chichester
As a Field Technician you will be assisting customers through the delivery of repair, maintenance and all customer support functions. You will be expected to conduct testing procedures utilizing measurement instruments and computer test programs for vehicle or products. Furthermo...
Salary: Competitive Sector: Shipping & Maritime, Marine Contract Type: Permanent Town/City: UK
Our client is looking to bring on someone with a Naval Architecture background that has a drive and passion for the Offshore and Renewable sector. The role requires you to support the company with ongoing work with windfarm developers, technical/management companies and solution ...
Salary: Competitive Sector: Shipping & Maritime, Marine Contract Type: Permanent Town/City: Hampshire
The role is for a Technical Superintendent to join their team on the wet side of the business and be responsible for the day to day technical management of 3-5 tanker vessels. You will be responsible for the coordination and leading of an on-shore team as well as a team of engine...
Salary: Competitive Sector: Shipping & Maritime, Ship Management Contract Type: Permanent Town/City: Cyprus
Joining a business with such an established presence, you will instantly benefit from working alongside some of the industry’s leading professionals as you provide guidance and support on the company management systems and safe operating practices. Amongst responsibilities that s...
Salary: Competitive Sector: Shipping & Maritime, Shipping Commercial Contract Type: Permanent Town/City: London