Claims Manager.

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Marine, Shipping & Maritime




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Consortio is partnered with a globally renowned P&I insurance company, boasting a team of over 200 professionals worldwide. Headquartered in London, with offices spanning the globe, we are seeking a dynamic individual to join our esteemed team as a Claims Manager. As the leader of the claims team under the Syndicate Manager, you will oversee the performance of claims handling, staff development, management, and motivation.

Key Responsibilities:

  • Allocate, monitor, and supervise claims work to ensure adherence to service levels, company procedures, objectives, and ethos.
  • Process major claims following company operating procedures.Provide updates to the Claims Director for Cyprus and the Syndicate Head of Claims regarding significant developments and team-related matters like training needs and motivation.
  • Lead the claims team in Cyprus and provide guidance to claims handlers as necessary.
  • Facilitate effective communication of claims handling issues within the team.
  • Maintain accurate claims files, including filing, claims reserves, and overall claims management.
  • Conduct annual appraisals of Claims Syndicate Executives, Assistants, and Associates.
  • Be available to handle Member issues outside of office hours.

Person Specification:

  • Experience in handling complex P&I and FD&D claims, preferably from a P&I club, insurer, law firm, or shipowner.
  • Demonstrated management experience.
  • Excellent communication skills in English. Greek is also an advantage. 

What You Will Get:

  • Join a collaborative, supportive, and friendly working environment with opportunities for career growth.
  • Enjoy a rewarding career with a competitive hybrid working policy for better work-life balance.
  • Benefit from a clear and transparent career pathway with support for skills enhancement and development opportunities.
  • Access free educational resources, including the Protection & Indemnity Qualification offered by the International Group of P&I Clubs.
  • Receive an attractive benefits package including private healthcare, generous employer contributions to the pension fund, health subsidies, and comprehensive wellbeing programs throughout the year to support mental and physical health.

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