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Reference
JW21
Sector
Cruise, Superyacht and Crewing
Salary
Competitive
Town/City
Onboard
Contract Type
Contract
Consortio Recruitment Group is thrilled to partner with an illustrious cruise client to bring you an exciting opportunity as a Tour Expert. This partnership reflects our dedication to placing top talent in roles that significantly impact the guest experience on some of the world's most luxurious cruise ships. Our client is renowned for delivering exceptional service, and this role is vital in ensuring that guests have unforgettable experiences during their excursions.
As a Tour Expert, your primary responsibility is to drive revenue and guest satisfaction by offering compelling tour packages and providing assistance during local excursions. You will establish and maintain relationships with guests, ensuring their needs are met while maximizing sales opportunities. Your role involves organizing and overseeing excursions from start to finish, ensuring that all activities adhere to the highest safety and service standards. Additionally, you will monitor guest activities during tours, address any issues or complaints, and work closely with the Tour Manager to continuously improve the guest experience.
Requirements:
- Secondary school diploma in Tourism or Languages; a degree in related fields is highly valued.
- Experience in sales or as a Tour Operator is a plus.
- Proficient in English (B2 level); knowledge of two additional languages at B2/C1 level is preferred.
- Strong sales skills and computer literacy.
- Enthusiastic, with excellent communication and organizational skills.
Join us and become a key player in delivering exceptional guest experiences. We offer comprehensive training, onboard accommodation, meals, and access to a range of facilities and perks to enhance your time on board.
